Training & Documentation

MTA Metro North Railroad, New York
Train, Crew & Equipment Schedule Development System
Development of training materials for a centralized scheduling system for developing and maintaining train, crew and equipment schedules.
Subconsultant to Trapeze. Status: Ongoing

National Transit Institute, Rutgers, The State University of New Jersey, New Brunswick, NJ
Introduction to Transit Asset Management Course
Delivery of NTI’s course on transit asset management, covering FTA requirements (Map-21 and the TAM Final Rule), AM decision-making, lifecycle delivery, condition assessment, and asset information.
Subconsultant to AECOM. Status: Ongoing

New York City Department of Transportation, New York
Sign Information Management System
Delivery of training plan, training materials, and instructor-led training to support 600 users of a new web-based, GIS-enabled system for sign installation, inspection, repair and inventory management.
Subconsultant to Cambridge Systematics. Status: Completed

Southeast Pennsylvania Transportation Authority (SEPTA)
New Payment Technology System User Manuals and Training
Development of user manuals and training materials, and delivery of instructor-led training for a new electronic, account-based system for subway, buses, trolleys and regional rail.
Subconsultant to Xerox. Status: Completed

New York City Department of Education
Special Education Student Information System (SESIS)
Implementation services for an enterprise-level case management system successfully deployed to 1,700 schools and 120,000 users. Deliverables included an Organizational Change Management Plan, Communications Plans, Training Plans and Materials, Website Design and Content, & Project Workflows.
Subconsultant to Maximus Inc. Status: Completed.